Which of the following conclusions can be drawn from this table?
Correct Answer: B
* Purpose and Role: * The CMQ/OE leads and champions process improvement initiatives in various service and industrial settings. * They focus on quality excellence and organizational improvement. * Their responsibilities include establishing and monitoring customer/supplier relations, supporting * strategic planning, and developing measurement systems. * Experience Requirements: * Candidates must have 10 years of on-the-job experience in one or more areas related to the CMQ/OE Body of Knowledge. * Out of the 10 years, at least 5 years must be in a decision-making position. A decision-making position involves authority over projects/processes and responsibility for outcomes. * Waivers for Educational Degrees: * If a candidate holds a degree from an accredited college, university, or technical school, part of the 10-year experience requirement may be waived: * Diploma from a technical or trade school: 1 year waived * Associate's degree: 2 years waived * Bachelor's degree: 4 years waived * Master's or doctorate: 5 years waived * CMQ/OE Exam: * The CMQ/OE examination consists of multiple-choice questions that measure comprehension of the CMQ/OE Body of Knowledge. * The exam is offered in English and has a total appointment time of 4.5 hours (exam time: 4 hours and 18 minutes). * The passing score is based on the number of scored questions. Certified Manager of Quality/Organizational Excellence (CMQ/OE)Conclusion Based on the Table (Without Viewing the Table):Since I cannot view the table directly, I cannot draw conclusions from it. However, if the table contains data related to product cost, product reliability, telephone courtesy, and response time for warranty claims, you should analyze the specific percentages provided in the table to determine which conclusion aligns with the data. Please refer to the actual table to verify the answer. If you have access to the table, consider the percentages associated with each criterion to make an informed conclusion. For the verified answer, please consult the ASQ Certified Manager Of Quality/Organizational Excellence source and documents12.
Question 369
The purpose of the ISO 9001 standard is to: I. Provide confidence in quality management systems by offering a common basis for assessments. II. Provide confidence to customers and other stakeholders that the requirements for quality are being, or will be, met. III. Systematically pursue ever higher levels of overall company and human performance, including quality, productivity, and time performance. IV. Build loyalties and teamwork while encouraging and supporting initiative and risk taking.
Correct Answer: A
Question 370
In quality function deployment, the voice of the customer refers to
