Free Access ASQ.CMQ-OE.v2025-11-13.q421 Practice Test (Page 77)

Question 376

The most important criteria in the selection of an internal quality auditor is whether that person is

A.experienced as a quality- auditor

B.responsible for a functional area that is similar to the one being audited

C.independent from the functional area being audited

D.experienced in the functional area being audited

Question 377

Facts pertaining to which of the following would be critical in developing a system of supplier performance
measurement for an aircraft engine manufacturer?
I. Amount of technical support provided by the supplier
II. Supplier Cpk
III. Defective product reworked before shipment
IV. MTBF of product after installation

A.I, II, III, and IV

B.II and IV only

C.I, II, and IV only

D.I and II only

Question 378

One of the most important customer service principles to apply is:

A."The customer is always right."

B.Be sure the customer realizes you are not responsible for the problem.

C.When dealing with a problem, thank the customer for bringing the problem to you and allowing you to help resolve the problem.

D.State your organization's policy regarding handling of such problems.

Question 379

A chairperson may be a leader and/or manager, depending much upon the influence he or she may have on an organization and the decision authority granted. There are many roles a manager may perform. As a trainer he/she:

A.Organizes, people, ideas and things to achieve the enterprise's objectives

B.Imparts knowledge and teaches skills to others

C.Embraces the principles, morals, and norms of the society in which organization impacts

D.Builds an enterprise structure that supports the strategic goals and objectives

Question 380

A process capability study is designed to show the

A.potential for errors in a process

B.range of variation in process

C.capacity of a process

D.cause of special effects in a process

Other Version: 468ASQ.CMQ-OE.v2025-09-04.q199

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Question 376

Question 377

Question 378

Question 379

Question 380

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