Evaluating data to determine high utilizers of emergency departments and their related characteristics is a strategy that best helps with population health management. Population health management involves identifying and managing the health outcomes of specific groups, including those who frequently use healthcare services like the emergency department. By understanding the characteristics of high utilizers, healthcare organizations can develop targeted interventions to manage chronic conditions, improve care coordination, and reduce unnecessary ED visits, ultimately improving health outcomes for these populations.
Hospital throughput (A): This refers to the efficiency of moving patients through the hospital but is not the primary focus of managing high utilizers.
Culture of safety (B): While important, culture of safety is more about ensuring a safe environment for patients and staff, not directly related to managing high utilizers.
High reliability (D): High reliability focuses on consistent performance and error reduction, rather than managing specific patient populations.
Reference
NAHQ Body of Knowledge: Population Health and High Utilizer Management
NAHQ CPHQ Exam Preparation Materials: Strategies for Population Health Management

A positive culture of improvement reflects a productive team environment where continuous learning and quality enhancement are prioritized. The NAHQ CPHQ Detailed Content Outline highlights the importance of evaluating team effectiveness, which encompasses fostering a culture that supports ongoing improvement and collaboration.cdn.nahq.org Such a culture encourages team members to engage proactively in quality initiatives, leading to sustained improvements in healthcare delivery.