Question 406

Which of the following is the relationship between clinical outcomes and patient satisfaction? Besides measuring
morbidity and mortality, this management takes into account the quality of healthcare received from the patient's
perspective.
  • Question 407

    Case-mix adjustment accounts for the different types of patients in institutions. Adjustment should be considered when hospital survey results are being released to the public.
    The characteristics commonly associated with the patient reports on quality of care are all of the following EXCEPT (Choose two):
  • Question 408

    When continuing unique events, one uses a p-chart. The number plotted on a chart would be either a proportion or a
    percentage. When counting total events (e.g., the number of falls per patient day each month), one plots a ratio on a
    u-chart. Examples of attributes data plotted as percentage on p-charts include figures such as:
  • Question 409

    A healthcare quality Improvement team is working on an action plan to address medication system defects.
    Based on the data from the chart below, what would be the next step?
  • Question 410

    A CEO and chief nursing officer have requested a new quality initiative to reduce patient falls. One of the first steps in starting this new quality Improvement Initiative should include