The existence of a quality control manual at your key supplier means

In order to implement a continuous improvement strategy, a company may institute a steering committee or improvement council. Which of the following would generally NOT be a task performed by this council?

Of the problem solving categories below, what is the usual sequence?
1. Select a problem needing improvement.
2. Collect data.
3. Implement the solution.
4. Determine if project is appropriate.
5. Study current procedures.
6. Determine candidates for data collection.
7. Analyze data.
8. Solve the problem.

A comprehensive corrective action program is initiated at a large company. Input for CARs are received from customers, internal and external audits, material review reports and other sources. Which two of the following groups would usually administer and control the CAR process?
. Management review team.
. Quality department.
. Corrective Action Board.
. Material Review Board.

What percentage of the area under the standard normal curve is included within (+/-) 1.5 standard deviations from 0?