Section: Volume B
Explanation/Reference:
Explanation:
Failure modes and effects analysis is used in discovering high-impact risk types.
FMEA:
* Is one of the tools used within the Six Sigma methodology to design and implement a robust process to:
- Identify failure modes
- Establish a risk priority so that corrective actions can be put in place to address and reduce the risk
- Helps in identifying and documenting where in the process the source of the failure impacts the (internal or external) customer
- Is used to determine failure modes and assess risk posed by the process and thus, to the enterprise as a whole' Incorrect Answers:
A, D: These two are the methods of analyzing risk, but not specifically for high-impact risk types. Hence is not the best answer.
B: Delphi is a technique to identify potential risk. In this technique, the responses are gathered via a question:
and their inputs are organized according to their contents. The collected responses are sent back to these experts for further input, addition, and comments. The final list of risks in the project is prepared after that. The participants in this technique are anonymous and therefore it helps prevent a person from unduly influencing the others in the group. The Delphi technique helps in reaching the consensus quickly.

An incident is an unplanned event that disrupts or degrades the normal operation or performance of an IT service, system, or network1. An incident can cause various negative impacts, such as service outages, data losses, security breaches, or customer dissatisfaction2. An incident can recur if the underlying cause or problem of the incident is not properly identified and resolved3.
The best course of action to help reduce the probability of an incident recurring is to perform root cause analysis. Root cause analysis is a systematic process of finding and eliminating the fundamental cause or problem that led to the incident4. Root cause analysis can help to:
* Prevent or minimize the recurrence of the incident by addressing the source of the problem, not just the symptoms or effects
* Identify and implement corrective or preventive actions that can effectively resolve or mitigate the problem
* Learn from the incident and improve the IT service, system, or network quality and reliability
* Enhance the incident management and problem management processes and capabilities5 References = What is an Incident?, Incident Management - Wikipedia, Problem Management - Wikipedia, Root Cause Analysis - Wikipedia, Root Cause Analysis: A Guide for Business Leaders

Explanation/Reference:
Explanation:
The primary goal of qualitative risk analysis is to determine proportion of effect and theoretical response.
The inputs to the Qualitative Risk Analysis process are:
Organizational process assets

Project Scope Statement

Risk Management Plan

Risk Register

Incorrect Answers:
B: The cost management plan is the input to the perform quantitative risk analysis process.