Free Access Salesforce.CRT-101.v2023-04-12.q224 Practice Test (Page 40)

The Console's center frame is the detail page view of any record selected from any of the console's other frame.

A.False

B.True

File attachments, document tabs, and sales force content count towards Data Storage:

A.False

B.True

The difference between an opportunity record type and a sales process is:

A.The sales process controls the stage field, the record type controls all other picklist fields

B.The sales process controls all picklist fields

C.The record type controls the stage field, the sales process controls all other picklist fields

D.The record type controls the picklist fields

Auto Response rules work on which objects?

A.Leads and Cases

B.Account and Cases

C.Leads and Accounts

D.Accounts and Opportunity

Why would you use early triggers?

A.To escalate a case according to a time zone

B.To allow notification before a case actually escalates

C.To send an auto response email to customers

D.To escalate any case within a period

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