What happen when using changesets ( choose 2)

An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.
What will occur when a case is created from an Incoming email?

Universal Container wants to relate multiple projects to opportunities to track change orders when new order items added to the project. All Opportunity team members should have access to the opportunity, but only opportunity owners should have access to the change orders. What relationship type should be used to meet these requirements?

What is capability of Live Agent in the Service Cloud Console? Choose 3 answers

To setup the Entitlement Process what must you do ?