Question 91

Northern Trail Outfitters wants to include the body of marketing email replies captured by Reply Mail Management (RMM) within auto-forwarded messages to their Customer Success team.
How could they accomplish this?
  • Question 92

    Northern Trail Outfitters (NTO) wants to send using the From Address of [email protected]. They will then automatically forward replies to [email protected]. NTO also wants to include an automatic reply to the customer's email address [email protected].
    Which email address would appear as the From Address for the automatic reply to the customer?

    Question 93

    ABC Company wants to automate the sending of shipping notices and a customer survey.
    * Shipping notices will be sent once a day.
    * The shipping file will be placed on the FTP some time after 4:00 p.m.
    * The shipping data will be sorted in the Shipping Notice data extension.
    * A field in the data extension will contain the shipping date.
    * The survey needs to be sent at 9:00 a.m., exactly 10 days after the customer's order ships.
    Which workflow would most effectively enable ABC Company to do this?
  • Question 94

    A consulting has a data extension that contains all current product information. The customer wants to refresh data each morning by importing a CSV containing today's product catalog. The product catalog is never the same; products can be added and removed.
    Which import type should be used?
  • Question 95

    Northern Trail Outfitters' marketing team is new to Marketing Cloud and has very little coding experience. They have employed a consultant to help them design an automated solution for maintaining an auto-suppression list.
    Which solution should the consultant recommend?