Free Access ServiceNow.CSA.v2022-05-19.q104 Practice Test (Page 14)

Question 61

As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

A.Knowledge

B.ServiceNow Wiki

C.Knowledge Now

D.SharePoint

E.Stack Overflow

Question 62

Which application is used primarily to load data into ServiceNow?

A.Import Hub

B.Import Management

C.System Import Sets

D.Data Import Configuration

Question 63

What would NOT appear in the Application Navigator if "service" is typed into the filter field?

A.Service Portal > Widgets

B.Self-Service > Knowledge

C.Configuration > Business Services

D.Incident > Assigned to me

Question 64

What is generated from the Service Catalog once a user places an order for an item or service?

A.A change request

B.An Order Guide

C.A request

D.An SLA

Question 65

How are Workflows moved between instances?

A.Workflows are moved using Update Sets

B.Workflows are moved using Transform Maps

C.Workflows are moved using Application Sets

D.Workflows cannot be moved between instances

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