Question 136

Which tool is used for creating dependencies between configuration items in the CMDB?
  • Question 137

    You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?
  • Question 138

    What actions are taken to filter a long list of records to show only those with the Category of Hardware?
  • Question 139

    What section on a task record would you use to see the most recent update made to a record?
  • Question 140


    You are editing a new incident record and would like the Save" Dutton to be located on the Form header.
    Which action would need to be taken for that button to appear?