Question 156

A new Service Desk employee in Latin America complains that the create dates and times are incorrect on their Incident list. What would you suggest to fix this issue?
  • Question 157

    While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
    Choose 2 answers
  • Question 158

    The ServiceNow platform includes which types of interfaces? (Choose three.)
  • Question 159

    Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
  • Question 160

    FILL IN THE BLANK
    _______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.