What is the starting point of a product when a customer-focused strategy is pursued?

The purpose of a supply chain metrics dashboard is to:

All of the following are characteristics of functional products EXCEPT:

Which of the following warehousing tools enables wireless scanning of products?

A retailer that imports furniture from several manufactures in low-wage countries wants to reduce variability in quality. The retailer has proposed merging with one of the manufacturers and giving it sole responsibility for one product family. The proposed merger is an example of: