A.physically transport returned items by using an efficient transportation mode.

B.minimize the number of returned items by involving product design and demand forecasting.

C.reduce the cost of returned items by refusing to accept items that should not be returned.

D.reclaim substantial value from returned items by recycling.

A.Managing multifaceted relationships

B.Negotiating a win-win deal

C.Planning for change

D.Conducting pulse checks

A.a supplier-input-process-output-customer diagram.

B.supplier certification.

C.supplier relationship management.

D.supplier performance evaluation.

A.Posting transactions within a supply chain

B.Minimizing the total inventory level in a supply chain

C.Scheduling events to enable vendors and customers to conduct business efficiently

D.Triggering business rules when exceptional events occur in a supply chain

A.supply chain, value chain

B.value chain, supply room

C.supply chain, supply room

D.value chain, supply chain