A.Inventory data are captured in real time.

B.Files are transferred from one corporation to another.

C.Notifications of variances from plans are triggered.

D.Communication protocols between companies are standardized.

A.obsolete goods

B.remanufactured goods

C.information flows

D.components for replacement or repair

E.cash or credits

A.no more than 3.4 defects per million opportunities

B.keep process variability within six sigma of target value

C.move from work orders to continuous flow

D.train at all levels

E.defects defined by customers

A.global optimization

B.heuristic suboptimization

C.theory of constraints

D.supply chain management

A.wider variety.

B.shorter lead time.

C.higher profit margins.

D.lower sales volumes.