Free Access APICS.CSCP.v2022-12-19.q315 Practice Test (Page 21)

Question 96

The most effective means to measure customer loyalty would use which of the following approaches?

A.Analyzing customer repurchase patterns

B.Determine the ability to satisfy a customer's delivery date

C.Monitor rate of call center activity

D.Conduct customer survey for direct feedback

Question 97

If a company reports a problem with its supply chain and pinpoints blame, which of thefollowing groups, if blamed, will most likely result in the stock price being mostpunished bythe market?

A.employees

B.management

C.customers

D.suppliers

Question 98

The implementation of major enterprise-wide changes to eliminate or significantly reduce waste is related to which of the following concepts?

A.Kaizen

B.Kanban

C.Six Sigma

D.Lean

Question 99

Which production strategy has the greatest amount of pull associated with it?

A.make-to-stock

B.assemble-to-order

C.engineer-to-order

D.made-to-order

Question 100

All of the following are dimensions of flexibility EXCEPT:

A.product pricing

B.product mix

C.product volume

D.rerouting

E.design changeover

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Question 96

Question 97

Question 98

Question 99

Question 100

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