A.customer relationship management (CRM).

B.online catalog.

C.customer portal.

D.value-added network (VAN).

A.Charge them for administrative services used.

B.Target them for greater attention.

C.Reduce the cost of serving them.

D.Target them for higher margin services.

A.Demand planning

B.Purchasing planning

C.Fulfillment planning

D.Distribution planning

A.When will the order be placed, and how will the inventory items be controlled?

B.How much inventory should be ordered at one time, and when will the order be placed?

C.How much inventory should be ordered at one time, and what is the importance of the inventory item?

D.What is the importance of the inventory item, and how will the inventory items be controlled?

A.Service level desired and local presence

B.Transportation costs and material handling costs

C.Material and handling costs and proximity to customers

D.Cost of the overall system and service level desired