A.Disable Key User properties

B.Assign a page layout to achieve dynamic user interfaces

C.Create and extension field and define its properties

D.Change My Settings

E.Edit custom forms and reports

A.Product master data

B.Territory Management data

C.Opportunities

D.Account Master Data

A.Solution search with integration to a knowledge base

B.Integration with SAP Commerce for spare parts purchasing

C.Automatic routing of tickets to agents based on availability

D.Out-of-the-box reports for response times and handling times

E.Support for social collaboration across multiple channels

A.Activate

B.Create follow-up contract

C.Create follow-up opportunity

D.Renew contracts

E.Submit for approval

A.Ticket type

B.Processing type

C.Invoicing method

D.Scheduling relevant