Free Access Salesforce.Certified-Business-Analyst.v2023-04-01.q88 Practice Test (Page 15)

Question 66

When creating a new User how can the Admin make sure a temporary password is generated?

A.This is a default feature, no setup required.

B.Select "Temporary Password and Confirmation Email Required"

C.Select "Generate Passwords and notify the user via email."

D.There are no temporary passwords available for setup of new users in Salesforce.

Question 67

Northern Trail Outfitters has decided to implement Sales Cloud. A business analyst (BA) has been assigned to document the requirements for this project.
What should the BA include in these requirements?

A.High-level description of required functionality

B.Detailed documentation of technical solution

C.Test scripts to validate requirements

Question 68

Northern Trail Outfitters wants to reduce the amount of time it takes for customers to receive their orders after making an online purchase.
Which initial steps should the business analyst take to help determine why the order management and fulfillment process is slow?

A.Conduct interviews with stakeholders in the order management and fulfillment departments to identify individual pain points and brainstorm process improvement solutions.

B.Create a process map that includes detailed steps related to order management and fulfillment, analyze the process map for inefficiencies, and present findings to leadership.

C.Work with stakeholders to identify relevant processes, select a key process with defined start and end points, and collaborate with process owners and users to create a current state process map.

Question 69

Universal Container (UC) is implementing Sales Cloud. The business analyst (BA) assigned to the project wants to the project wants to become a trusted advisor to UC stakeholders.
What are some communication best practices a BA should follow to help achieve this goal?
What are some communication best practices a BA should follow to help achieve this goal?

A.Outline previous project experience, record and take notes for every meeting, and limit communication to weekly updates.

B.Ask questions and document the answers, make suggestions based on previous project success, and provide a meeting agenda period to each session>

C.Ask each project team member to complete a survey, create a project plan, and delegate roles and responsibilities to stakeholders.

Question 70

New interns at Universal Containers have been tasked with following a new process to import leads from a spreadsheet into Salesforce. A business analyst is mapping the process to document the overall lead creation process.
What should the process map look like?

A.A very detailed process map that is unambiguous and version controlled

B.A simple process map that is high-level and covers key aspects

C.A somewhat detailed process map that is easy to remember and self- explanatory

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Question 66

Question 67

Question 68

Question 69

Question 70

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