Question 46
Universal Containers (UC) is migrating from a legacy system to Salesforce CRM, UC is concerned about the quality of data being entered by users and through external integrations.
Which two solutions should a data architect recommend to mitigate data quality issues?
Which two solutions should a data architect recommend to mitigate data quality issues?
Question 47
UC migrating 100,000 Accounts from an enterprise resource planning (ERP) to salesforce and is concerned about ownership skew and performance.
Which 3 recommendations should a data architect provide to prevent ownership skew?
Choose 3 answers:
Which 3 recommendations should a data architect provide to prevent ownership skew?
Choose 3 answers:
Question 48
Universal Containers has multiple systems all containing and maintaining customer dat a. Although point-to-point integrations are in place, customers are complaining about consistency in the data.
What solution should the data architect recommend?
What solution should the data architect recommend?
Question 49
A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer
2. Salesforce; All customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?
2. Salesforce; All customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforce would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?
Question 50
Northern Trail Outfitters (NTO) has the following systems:
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse-business reporting
The customer data is duplicated across all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse-business reporting
The customer data is duplicated across all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers