Question 21

UC has multiple SF orgs that are distributed across regional branches. Each branch stores local customer data inside its org's Account and Contact objects. This creates a scenario where UC is unable to view customers across all orgs.
UC has an initiative to create a 360-degree view of the customer, as UC would like to see Account and Contact data from all orgs in one place.
What should a data architect suggest to achieve this 360-degree view of the customer?
  • Question 22

    UC is migrating data from legacy system to SF. UC would like to preserve the following information on records being migrated:
    Date time stamps for created date and last modified date.
    Ownership of records belonging to inactive users being migrated to Salesforce.
    Which 2 solutions should a data architect recommends to preserve the date timestamps and ownership on records? Choose 2 answers.
  • Question 23

    Universal containers is implementing Salesforce lead management. UC Procure lead data from multiple sources and would like to make sure lead data as company profile and location information. Which solution should a data architect recommend to make sure lead data has both profile and location information? Option
  • Question 24

    Universal Containers (UC) is launching an RFP to acquire a new accounting product available on AppExchange. UC is expecting to issue 5 million invoices per year, with each invoice containing an average of 10 line items. What should UC's Data Architect recommend to ensure scalability?
  • Question 25

    A large retail B2C customer wants to build a 360 view of its customer for its call center agents. The customer interaction is currently maintained in the following system: 1. Salesforce CRM
    2. Custom billing solution
    3. Customer Master Data management (MDM)
    4. Contract Management system
    5. Marketing solution
    What should a data architect recommend that would help upgrade uniquely identify customer across multiple systems: