Question 101
Which of the following is NOT a feature of a knowledge management system specific to a particular organisation?
Question 102
AAA Hotel provides accommodation near a major airport. When considering capacity management the hotel needs to clarify the component measurements identified below.
Match each of the three measurements below with the correct capacity element.

Match each of the three measurements below with the correct capacity element.

Question 103
Which area of a Finance Manager's job role do the following tasks fit into?
Place the appropriate role against the task.

Place the appropriate role against the task.

Question 104
Which THREE of the following describe the role process maps can play in an organisation?
Question 105
Which of the following best describes the 'passive stage' of purchasing?



