Free Access Salesforce.Field-Service-Consultant.v2023-10-03.q155 Practice Test (Page 20)

Question 91

time sheet entries can be associated to which two objects? Choose 2 answer

A.assigned resources

B.Service resource

C.Work order

D.Work order line item

Question 92

Universal Containers schedules jobs that require multiple steps when on-site. They would like to add a new status to the existing status flow. Which two configurations need to be set up? Choose 2 answers.

A.Add the Status Transitions to the Technicians' Profile.

B.Add new Status to the Service Appointment.

C.Add the allowed Status Transitions in Field Service Settings.

D.Add new Status to the Work Order

Question 93

Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment. How should a Consultant recommend adhering to this business process?

A.Configure Status Transitions based on Resource Type.

B.Allow Status Transitions based on Role.

C.Limit Status Transitions based on Profile.

D.Assign Permission Sets that allow Status Transitions.

Question 94

In the dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? Choose 3 answers

A.Resource's Home Base

B.Service Appointments

C.Service Appointment Dependencies

D.Resource's Travel Speed

E.Google Traffic Data

Question 95

Northern Trail Outfitters uses a Salesforce Data Entry Source in their Journey that injects Salesforce Orders when they are either created or updated with a status of New, Currently Knitting, Shipped, and Complete. Their Journey works when orders are created, but they notice that it does not inject customers when their status is updated.
What could be causing this?

A.Orders are not being updated from not meeting criteria to meeting criteria

B.The associated Contact should be updated to be injected

C.Synchronized Data Sources poll for changes every 15 minutes at the quickest

D.Orders should be set up to allow injection upon update in Connect Configuration

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