Free Access Salesforce.Field-Service-Consultant.v2023-10-03.q155 Practice Test (Page 23)

Question 106

Northern Trail Outfitters (NTO) wants to create a relevant audience from a data extension for a daily send campaign. The audience will change from day-to-day. These emails contain a View As Web Page link and NTO wants to ensure this will not be broken when the audience is refreshed dally.
What configuration can meet this criteria7

A.Use a SQL Query to filter the audience into a new data extension that is overwritten each day.

B.Use exclusion lists for the send - excluding those that already were sent the email.

C.Use AMPscript inside the email to pull information from a send logging data extension to determine which content displays based on message context.

D.Use SQL Query to filter the audience into a new data extension that is upserted every day.

Question 107

The Dispatcher at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy into consideration. Which three options are available to the Dispatcher? Choose 3 answers

A.Select a Service Appointment from the list, press the "Change Status" action and "Dispatch."

B.Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.

C.Select a Service Appointment from the list, press the "Edit" action and allocate the Resource.

D.Select a Service Appointment from the list and press the "Schedule" action.

E.Select multiple Service Appointments from the list and bulk schedule them.

Question 108

Northern Trail Outfitters wants to report on its Assets and reflect their attributes including hierarchical relationships.
How should the Consultant meet this requirement?

A.Use the Assets without Products report.

B.Use standard reports and reference the Parent Asset and Root Asset fields.

C.Create custom reports and reference the Parent Asset and Root Asset fields.

D.Enable and customize the View Asset Hierarchy action.

Question 109

Universal Containers wants to track the total associated price when servicing Work Order for customers. Which two of the following should a Consultant recommend? Choose 2 answers

A.Use a custom object to model the Work Order pricing.

B.Set up Products and Price Books.

C.Use Work Order and Work Order Line Items.

D.Use the Einstein Pricing Configurator.

Question 110

Universal Containers wants to implement Service Level Agreements (SLA) for Work Orders.
Which three considerations should the Consultant take into account?
Choose 3 answers

A.An Entitlement Process must be applied to both Cases and Work Orders.

B.Milestones for Work Orders can be configured in Setup.

C.A new Entitlement Process requires selecting a single Entitlement Process Type.

D.Milestones for Work Orders can be set up from the metadata API.

E.A single Milestone can be added to both Case and Work Order Entitlement Processes.

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Question 106

Question 107

Question 108

Question 109

Question 110

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