Free Access Salesforce.Field-Service-Consultant.v2025-08-18.q163 Practice Test (Page 10)

Question 41

Service resources at Universal Containers (UC) frequently work in more than one service territory.
The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource's primary territory when scheduling, UC also wants the scheduling policy to look at the resource''s secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers

A.Include the Mateh Territory Work Rule.

B.Select Working Location Enable Primary on the Working Territories Work Rule:

C.Remove the Match Territory Work Rule.

D.Deselect Working Location Enable Primary on the Working Territories Work Rule.

Question 42

Universal Containers occasionally needs to use two Technicians to complete a job, however the Technicians can be onsite at different times.
How should a Consultant implement this process?

A.Create two Service Appointments and assign two different Resources.

B.Create one Service Appointment and add two Required Resources.

C.Create one Service Appointment and schedule two Resources.

D.Create two Service Appointments and set the Early Start to the Start Time of the first Service Appointment.

Question 43

Service technicians at AW Computing use the Field Service mobile application when in the field. The technicians rely on Knowledge articles to assist them with completing assigned work.
How should the solution be configured to ensure technicians can access relevant Knowledge articles?

A.Create a quick action on the work order to search the Knowledge base.

B.Attach the relevant articles to the work order or work order line items.

C.Update the Service Appointment page layout to include the Articles related list.

D.Add the Knowledge Lightning component to the Field Service mobile app.

Question 44

universal container want to dispatch group of service appointment to there technician the number of service appointment dispatched at the time varies among different services territories Which two settings should a consultant enable to ensure the service appointments?
are dispatched correctly?

A.Set the number of services to drip feed on the service territories

B.Set the service appointment to dispatch in the field service settings

C.Enable drip feed dispatching in field service settings

D.Enable sharing or dispatch service appointments

Question 45

universal container want to track technician van stock using the field service lightning mobile app and ensure the technician report when part is used Which three data elements should a consultant recommend tracking to support this?
requirement
Choose 3 answers

A.Mobile locations

B.Products required

C.Warehouse locations

D.Inventory

E.Product consumed

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Question 41

Question 42

Question 43

Question 44

Question 45

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