Question 56

Which two features on the Dispatcher Console should the Consultant use to visualize Rule Violating Service Appointments? Choose 2 answers
  • Question 57

    Which fields on service appointments help ensure that they are completed within the agreed upon service level agreement (SLA) with universal containers customers?
  • Question 58

    Universal containers wants to dispatch emergency work identified throughout the day that needs to completed before lower-priority work.
    What should the consultant recommend to meet this requirement?
  • Question 59

    Each door lock that Universal Containers (UC) sells has a unique 20 digit code. The code represents the manufacturer, production run, and production number.
    UC needs to track each lock. In addition to the installed locks, all Technicians carry five replacement units in their van stock, How should UC track the van stock door locks?
  • Question 60

    universal containers are implemented field service lightning and wants to make sre the dispatch team receive work orders with appropriate resources and knowledge article requirement is defined What should a consultant recommend to achieve this requirement?