Question 156
Which Work Rule should a Salesforce Field Service Consultant use to assign Service Resources based on related object records?
Question 157
What are the two benefits of using field service lightning apps instead of Salesforce mobile apps?
Choose 2 answers
Choose 2 answers
Question 158
A service technician at Ursa Major Solar handles yearly maintenancechecks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules fortechnicians?
Choose 2 answers
Which two features would be most helpful in aiding the dispatcher with updated schedules fortechnicians?
Choose 2 answers
Question 159
Containers wants to offer their Field Technicians a more limited view of Work Orders and Service Appointments in the Field Service mobile app compared to their Dispatchers. What should a Consultant recommend so the Field Technician sees only the necessary fields?
Question 160
Northern Trail Outfitters uses a Salesforce Data Entry Source in their Journey that injects Salesforce Orders when they are either created or updated with a status of New, Currently Knitting, Shipped, and Complete. Their Journey works when orders are created, but they notice that it does not inject customers when their status is updated.
What could be causing this?
What could be causing this?