Free Access Salesforce.Field-Service-Lightning-Consultant.v2022-07-12.q118 Practice Test (Page 22)

Question 101

Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install). How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?

A.Update the Work Order Line Item and its associated parent Asset.

B.Update the Service Appointment and its associated parent record.

C.Update the Case Feed and tag the associated Service Representative.

D.Update the Work Order and its associated parent Account.

Question 102

universal containers wants to report on the volume of products installed within a specific timeframe.
Which solution should the consultant utilize to meet the requirement?

A.Field history tracking on asset

B.A custom installation date field on products consumed

C.A work order related list on asset

D.The standard installation date field on asset

Question 103

Universal Containers wants to give Field Technicians the ability to create follow-up appointments if they are unable to complete w Work Order due to missing inventory. What should a Consultant implement to meet this requirement?

A.Implement a Quick Action to create a new Service Appointment on the existing Work Order.

B.Implement a Macro to generate Service Appointments on the existing Work Order.

C.Implement a Custom Button to Create a Service Appointment on the existing Work Order.

D.Implement a Quick Action to create a new Work Order Line Item on the existing Work Order.

Question 104

Universal Containers' (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported using standard fields and features?

A.Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.

B.Train Dispatchers to update the "Duration" field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.

C.Create Knowledge Articles with the baseline durations for each Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the "Duration" field on the Work Order Line Item.

D.Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order.

Question 105

Universal Containers utilizes two contractors, Contractor 1 and Contractor 2, to perform repair work, Contractor 1 has provided service longer for Universal Containers and is considered to have more repair work expertise than Contractor 2. How should a Consultant configure this expertise for Contractor 1 versus Contractor 2?

A.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.

B.Assign Contractor 2 as an excluded Resource.

C.Assign Contractor 1 as a Preferred Resource.

D.Assign Contractor 1 and 2 different capacities for repair work.

Other Version: 1848Salesforce.Field-Service-Lightning-Consultant.v2023-07-14.q135; 3539Salesforce.Field-Service-Lightning-Consultant.v2022-09-27.q127; 5899Salesforce.Field-Service-Lightning-Consultant.v2022-04-08.q120; 60Salesforce.Passtestking.Field-Service-Lightning-Consultant.v2021-12-01.by.carl.105q.pdf; 8768Salesforce.Field-Service-Lightning-Consultant.v2021-09-10.q78

Latest Upload: 204PaloAltoNetworks.NGFW-Engineer.v2026-05-01.q43; 305Nokia.4A0-113.v2026-05-01.q69; 278EC-COUNCIL.312-49v11.v2026-04-30.q214; 230Microsoft.MB-820.v2026-04-30.q101; 213Salesforce.MC-202.v2026-04-30.q57; 208BICSI.INSTC_V8.v2026-04-29.q53; 340NMLS.MLO.v2026-04-28.q82; 245NCARB.Project-Management.v2026-04-28.q27; 466EMC.D-AV-DY-23.v2026-04-27.q184; 1127ServiceNow.CSA.v2026-04-27.q483

Question 101

Question 102

Question 103

Question 104

Question 105

Download PDF File