Free Access Genesys.GCP-GC-REP.v2022-04-22.q12 Practice Test (Page 4)

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Question 11

What is the maximum limit for creating performance dashboards for private users?

A.20

B.10

C.15

D.25

Question 12

Which of the following statements are true? (Choose three.)

A.Reports can be created and then configured.

B.An Abandon is an interaction that disconnects before an agent handles it.

C.An agent-based report counts any interactions an agent worked with.

D.A queue report only counts interactions handled by an agent.

E.Each report contains a pre-defined set of metrics.

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Other Version: 76Genesys.Prepawaypdf.GCP-GC-REP.v2021-12-20.by.evangeline.11q.pdf

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