Question 1

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, [email protected] to the cloud platform's email address, [email protected]. As a security measure, you have mail forwarding disabled at the domain level.
What should you do?
  • Question 2

    All Human Resources employees at your company are members of the "HR Department" Team Drive. The HR Director wants to enact a new policy to restrict access to the "Employee Compensation" subfolder stored on that Team Drive to a small subset of the team.
    What should you do?
  • Question 3

    Your company has been engaged in a lawsuit, and the legal department has been asked to discover and hold all email for two specific users. Additionally, they have been asked to discover and hold any email referencing "Secret Project 123." What steps should you take to satisfy this request?
  • Question 4

    After migrating to Google Workspace, your legal team requests access to search all email and create litigation holds for employees who are involved with active litigation. You need to help the legal team meet this request.
    What should you do?
  • Question 5

    How can you monitor increases in user reported Spam as identified by Google?