A.When the project is initiated.

B.When the program manager deems it necessary.

C.When the project is chartered.

D.When the program is launched.

A.The main purpose of any business is to generate profits

B.Generating profits is more important than customers

C.Any organization must have customers to survive including non-profit organizations

D.A customer pays money to the organization, so he/she should receive more attention

A.Brainstorming

B.Storyboards

C.Selection grids

D.Affinity diagrams

A.Cycle.

B.Trend.

C.Hugging control limit.

D.Upper control limit.

A.A trainer

B.A team leader

C.A catalyst

D.A member