On a busy night in the ER, the doctor ordered an IV injection for a certain patient to decrease his blood pressure. The nurse forgot to give the patient the injection and later in the night, he suffered a brain stroke. This type of medical error is called:

The greatest benefit of concurrent clinical review is

In a debate about the use of clean disposable gloves versus not using any gloves while giving subcutaneous injections, which of the following can mostly help the infection control physician make a decision?

Linkages of organizations, people, procedures and systems involved in getting products to customers, are called:

In the history of quality, the first person to think about systematic inquiry in the healthcare process due to variability in patient outcome was