Free Access Peoplecert.ITIL-4-DITS.v2025-08-18.q37 Practice Test (Page 5)

Question 16

Which technique or framework can BEST help to identify a broad range of strategic risks?

A.OKR

B.Portfolio optimization

C.Customer analytics

D.PESTLE

Question 17

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.
What should be described in the section on opportunity cost?

A.The value that would be generated if the organization made a different investment

B.The ongoing cost of maintaining and supporting the cloud services

C.The technology and resource costs of migrating to the cloud services

D.The estimated increase in revenue generated from sales of the new services

Question 18

Which is the BEST description of the relationship between organization's products, services, and resources?

A.An organization's services ate based on the organization's products

B.An organization's products are required for the execution of an activity

C.An organization's resources are combinations of the organization's services

D.An organization's resources are combinations of the organization's products

Question 19

Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?

A.The innovation is low cost

B.The innovation is essential for the a organization to survive

C.The innovation will deliver significant benefit for the organization

D.The innovation is low risk

Question 20

Which is NOT an essential consideration when developing a digital strategy?

A.Understanding how to identify potential opportunities

B.Understanding which systems will form die digital technology programme

C.Understanding the risks involved with digital opportunities

D.Understanding emerging technologies Hal could affect the organization

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Question 16

Question 17

Question 18

Question 19

Question 20

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