Free Access Peoplecert.ITIL-4-DITS.v2025-12-01.q38 Practice Test (Page 2)

Question 1

An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?

A.Sourcing strategy

B.Technology replacement modernization

C.Uninterrupted delivery

D.Organizational resilience

Question 2

What is the FIRST step in creating a measurement and evaluation system?

A.Selecting metrics and measurement tools

B.Creating a system of key performance indicators

C.Defining the objectives

D.Identifying success factors

Question 3

Which statement is CORRECT about risk management in digital organizations?

A.All the organization's slaveholders should contribute to risk assessment

B.All risk management efforts should focus on assets owned by the organization

C.All risk management should start by assessing the current state

D.All risks could cause harm to the organization if they are not managed

Question 4

An organization is planning a large scale digital transformation programme to significantly improve its digital capabilities. Which Is the BUT approach for defining and implementing this programme?

A.The Chief Digital Officer should define and implement the programme

B.A digital task force should be appointed to define and Implement me programme

C.individual initiatives should be defined and implemented separately

D.The organization's governing body should define and implement the programme

Question 5

An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

A.Adopt a short-term Increase in the pricing and margins

B.Adjust competitive prices for the market and competition

C.Ensure service costs are clear to the consumers to help regulate prices

D.Establish long-term contracts with fixed prices to help secure future Income

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