Which technique or framework can BEST help to identify a broad range of strategic risks?

How frequently should an organization generate and manage its strategy?

Which is the BEST description of the relationship between organization's products, services, and resources?

Which describes business strategy?

An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?