Question 1

Which charging mechanism could cause the price of a service to change depending on the time of day?
  • Question 2

    An organization is planning to communicate information about a new improvement initiative by providing information on the IT portal, sending emails, and holding meetings with affected groups.
    Which communication principle are they applying?
  • Question 3

    Which can act as an operating model for an organization?
  • Question 4

    From the perspective of a service provider how does the digital product lifecycle start?
  • Question 5

    An organization is designing a survey to assess the needs and expectations of its staff.
    What is this an example of?