Question 46

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
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You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
1) Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
2) Assign an Hourly Markup percentage to each Resource Pay Type.
3) Assign Resource Pay Types to the applicable Pay Type.
4) Create Business Closures.
5) Create Bookable Resources with Hourly Rates and Work Hours.
Does this meet the goal?
  • Question 47

    Drag and Drop Question
    To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
    The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
    Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Question 48

    You are a Dynamics 365 for Field Service Mobile customizer.
    Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that is available online. Offline mode contains less account and work order data, and users cannot see warehouses.
    You need to determine which updates to make within the mobile project so that technicians can see the appropriate information.
    Which three actions should you choose? Each correct answer presents a complete solution.
  • Question 49

    You are a Dynamics 365 for Field Service Administrator.
    You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
    You need to resolve the issue.
    Which Action should you take to resolve the issue?
  • Question 50

    You are implementing Dynamics 365 for Field Service.
    Your customer needs to understand how they can schedule the closest possible resource to a work order.
    The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
    You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
    What should you suggest?