Question 81

Drag and Drop Question
You are a Dynamics 365 for Field Service Administrator. You are working with your company's scheduling team on requirements for a new schedule board view.
The team needs a schedule board view where they only see work orders with a priority of Critical.
Which three steps should you perform, in sequence, to meet their need? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Question 82

You need to provide agents with a checklist of actions to complete as part of a work order. The duration of these actions must roll up to the work order.
Which record type should you use?
  • Question 83

    Drag and Drop Question
    You are a Dynamics 365 for Field Service Dispatcher.
    You need to use the schedule board to find resources for a work order. The work order can be completed by any resource who has the correct piece of equipment and who is available at 9:00
  • Question 84

    DRAG DROP
    You are a Dynamics 365 for Field Service Administrator.
    You are setting up a new Incident Type. There are no service tasks or products created that are related to this incident.
    Which seven actions should you perform in sequence to add these services? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
    NOTE: More than one order of answer choices is correct. You will receive credit for any of the correct orders you select.
    Select and Place: