Question 16

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.
You need to have the schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.
  • Question 17

    You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
    Technicians report that they are not seeing their Bookings in the FSM app.
    You need to investigate why they cannot see their bookings.
    What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
  • Question 18

    Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
    You are a Dynamics 365 for Field Service system administrator.
    You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
    Solution: You implement the following configuration changes.
    1) Create Agreement
    2) Define Booking Setup
    3) Create Invoice Setup
    4) Set Auto Generate Invoice = Yes
    5) Populate Generate Agreement Invoices X Days in Advance
    Does this meet the goal?
  • Question 19

    You are a field service administrator for your company.
    You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
    Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE:Each correct selection is worth one point.

    Question 20

    A new member of your company's scheduling department is learning which scheduling function to use in Dynamics 365 for Field Service, based on different scenarios.
    You need to provide a scheduling matrix to the new team member.
    Which scheduling function should be used with each scenario? To answer, drag the appropriate function to the appropriate scenario. Each function may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
    NOTE: Each correct selection is worth one point.