Question 76
Drag and Drop Question
You are a Dynamics 365 Field Service dispatcher.
You need to implement a capability within the schedule board to allow you to find resources for a work order. The work order can be done by any resource with the right piece of equipment, who is available at 9:00 A.M. during a selected week.
Which four steps must you take, in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You are a Dynamics 365 Field Service dispatcher.
You need to implement a capability within the schedule board to allow you to find resources for a work order. The work order can be done by any resource with the right piece of equipment, who is available at 9:00 A.M. during a selected week.
Which four steps must you take, in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Question 77
Contoso Ltd. is looking to improve the up time of their customer assets and also make better repair and maintenance decisions by tracking the service history.
Contoso wants metrics around the service history of each customer asset, including tracking performance for each scheduled maintenance per the service agreement. The metrics need to be displayed in the form of reports/dashboards.
You need to build the service history and achieve the requirements.
Which two actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Contoso wants metrics around the service history of each customer asset, including tracking performance for each scheduled maintenance per the service agreement. The metrics need to be displayed in the form of reports/dashboards.
You need to build the service history and achieve the requirements.
Which two actions should you perform? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Question 78
Your organization uses the Microsoft Dynamics 365 Field Service solution to perform inspections on customer assets.
Recently, technicians made changes to the service task and completed the inspection again. The analytics team reports that they are unable to get the responses in this instance.
You need to troubleshoot the issue.
Which two actions should you perform to fix this issue? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Recently, technicians made changes to the service task and completed the inspection again. The analytics team reports that they are unable to get the responses in this instance.
You need to troubleshoot the issue.
Which two actions should you perform to fix this issue? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Question 79
Your customer wants their technicians to use Dynamics 365 Remote Assist. The appropriate licenses have been secured.
You need to ensure the technicians can use Remote Assist.
What must the Bookable Resource Type be set to?
You need to ensure the technicians can use Remote Assist.
What must the Bookable Resource Type be set to?
Question 80
You are working with your customer to define their booking timestamps and booking journals. Your customer needs your help to understand the capabilities.
Which two explanations are appropriate? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
Which two explanations are appropriate? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.