Question 51

Your customer asks you to create several work order reports that can be run on-demand. After a discussion about the requirements, you determine that the Report Wizard is the best option.
You need to train your customer on Report Wizard features and customization.
Which three features are available? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
  • Question 52

    You are a dispatcher for a cable installation company that provides installation services in multiple territories.
    The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order is created, the dispatch team is manually assigning the work order to a territory in order to book the correct resources.
    You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that the dispatcher can search for the correct resources.
    Which four steps, in sequence, must be configured to ensure that when work orders are created they will automatically be mapped to the correct territory? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

    Question 53

    You need to configure the dental check-up. before relating it to the existing incident type. What should you create?
  • Question 54

    Your company is preparing to deploy the Dynamics Field Service with Mobile Application.
    Your manager asks you to ensure that the Booking Statuses will match with the current business process the field technicians are following.
    As the Field Service Administrator, you review the documentation and discover that the out-of-the-box BookingStatuses will meet your company's needs.
    What is the order of the Booking Statuses for the five out-of-the box booking status fields? To answer, move the five out-of-the-box booking status fields to the answer area and arrange them in the correct order.

    Question 55

    Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
    After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
    You are setting up assets for a customer.
    The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.
    Solution: You create Asset Properties to describe each component for viewing in a hierarchy.
    Does this meet the goal?