Question 101
Your client wants to build some workflows to automate certain approvals.
You need to enable Microsoft Power Automate flows in the Microsoft Dynamics 365 Field Service settings.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
You need to enable Microsoft Power Automate flows in the Microsoft Dynamics 365 Field Service settings.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Question 102
Drag and Drop Question
A customer wants work orders to have Service Level Agreements (SLAs) enforced for emergency high-priority work orders.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
A customer wants work orders to have Service Level Agreements (SLAs) enforced for emergency high-priority work orders.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Question 103
Your company is implementing a new CRM system. They have selected Microsoft Dynamics 365 Field Service because of its flexibility.
During the basic training sessions, you need to train the field service team on how work orders are created.
What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
During the basic training sessions, you need to train the field service team on how work orders are created.
What are three out-of-the-box ways to create work orders? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Question 104
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Select and Place:
Question 105
Your organization is implementing a Dynamics 365 Field Service solution and plans to use inspections.
When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?
When creating inspections, you need to ensure that technicians are able to add additional rows on the inspection dynamically to capture information. Which question type should you add to the inspection?