Question 21

Please read this scenario prior to answering the question
You are employed as an Enterprise Architect at a bank. The bank is well established and maintains a large networks of branches and ATMs, offering in-person services alongside some basic digital options. The bank has several divisions, including retail banking, commercial banking, investment banking, legal and compliance.
The bank has an established Enterprise Architecture (EA) practice and has adopted the TOGAF standard for use in its architecture work. The bank uses EAto organize their entire operating model, including people, processes, data, and technol ogy. The EA practice is federated, which allows some interoperability and information sharing between the divisions yet permits partially independent activity. You are working in the EA team within the retail banking division.
The bank faces competition from new online-only banks, known as challenger banks. These banks have no physical locations. They are able to offer competitive interest rates and lower fees due to reduced overheads.
A recent survey has shown that these challenger banks are popular with younger consumers, 62% of 18-24- year-olds prefer them over traditional banks.
To maintain its position, the bank has approved a project to compete with the challenger banks and plans to launch its own competing products. This includes investing heavily in mobile apps, Al-powered chatbots and online services.
The retail banking division has setup a new organization within it, to act as a virtual startup. You have been assigned to the EA project within the new organization. A high-level vision for a new line of competing products has been completed. Key focus areas for the business architecture included business capability mapping, value stream development, and customer journey mapping. Target architectures for business, information systems, and technology have been completed.
A greenfield implementation strategy has been chosen, so the team will focus on building something entirely new rather than modifying existing systems.
Refer to the scenario
You have been asked to draft the Architecture Roadmap.
Based on the TOGAF standard which of the following is the best answer?
  • Question 22

    Please read this scenario prior to answering the question
    You are the Chief Enterprise Architect at a large food service company specializing in sales to trade and wholesale, for example, restaurants and other food retailers.
    One of your company's competitors has launched a revolutionary product range and is running a very aggressive marketing campaign. Your company's resellers are successively announcing that they are not interested in your company's products and will sell your competitor's.
    The CEO has stated there must be significant change to address the situation. He has made it clear that new markets must be found for the company's products, and that the business needs to pivot, and address the retail market as well as the existing wholesale market.
    A consideration is the company's ability and willingness to change its business model, and if it is a temporary or permanent change. An additional risk factor is one of culture. The company has been used to a stable business with a reasonably well known and settled client base - all with its own local understandings and practices.
    The CEO is the sponsor of the EA program within the company. You have been engaged with the sales, logistics, production, and marketing teams, enabling the architecture activity to start. An Architecture Vision, Architecture Principles, and Requirements have all been agreed. As you move forward to develop a possible Target Architecture you have identified that some of the key stakeholders' preferences are incompatible. The incompatibilities are focused primarily on time-to-market, cost savings, and the need to bring out a fully featured product range, but there are additional factors.
    Refer to the scenario
    You have been asked how you will address the incompatibilities between key stakeholder preferences.
    Based on the TOGAF standard which of the following is the best answer?
  • Question 23

    Please read this scenario prior to answering the question
    Your role is that of a consultant to the Lead Enterprise Architect in a multinational automotive manufacturer.
    The company has a corporate strategy that focuses on electrification of its portfolio, and it has invested heavily in a new shared car platform to use across all its brands. The company has four manufacturing facilities, one in North America, two in Europe, and one in Asia.
    A challenge that the company is facing is to scale up the number of vehicles coming off the production line to meet customer demand, while maintaining quality. There are significant supply chain shortages for electronic components, which are impacting production. In response to this the company has taken on new suppliers and has also taken design and production of the battery pack in-house.
    The company has a mature Enterprise Architecture practice. The TOGAF standard is used for developing the process and systems used to design, manufacture, and test the battery pack. The Chief Information Officer and the Chief Operating Officer co-sponsor the Enterprise Architecture program.
    As part of putting the new battery pack into production, adjustments to the assembly processes need to be made. A pilot project has been completed at a single location. The Chief Engineer, sponsor of the activity, and the Architecture Board have approved the plan for implementation and migration at each plant.
    Draft Architecture Contracts have been developed that detail the work needed to implement and deploy the new processes for each location. The company mixes internal teams with a few third-party contractors at the locations. The Chief Engineer has expressed concern that the deployment will not be consistent and of acceptable quality.
    Refer to the scenario
    The Lead Enterprise Architect has asked you to review the draft Architecture Contracts and recommend the best approach to address the Chief Engineer's concern.
    Based on the TOGAF Standard, which of the following is the best answer?
  • Question 24

    Scenario
    Your role is that of an Enterprise Architect, reporting to the Chief Enterprise Architect, at a technology company.
    The company uses the TOGAF standard as the method and guiding framework for its Enterprise Architecture (EA) practice. The Chief Technology Officer (CTO) is the sponsor of the activity. The EA practice uses an iterative approach for its architecture development. This has enabled the decision-makers to gain valuable insights into the different aspects of the business.
    The nature of the business is such that the data and the information stored on the company systems is the company's major asset and is highly confidential. The company employees travel a lot for work and need to communicate over public infrastructure. They use message encryption, secure internet connections using Virtual Private Networks (VPNs), and other standard security measures. The company has provided computer security awareness training for all its staff. However, despite good education and system security, there is still a need to rely on third-party suppliers for infrastructure and software.
    The Chief Security Officer (CSO) has noted an increase in ransomware (malicious software used in ransom demands) attacks on companies with a similar profile. The CSO recognizes that no matter how much is spent on education and support, the company could be a victim of a significant attack that could completely lock them out of their important data.
    A risk assessment has been completed, and the company has looked for cyber insurance that covers ransomware. The price for this insurance is very high. The CTO recently saw a survey that said 1 out of 4 businesses that paid ransoms could not get their data back, and almost thesame number were able to recover the data without paying. The CTO has decided not to get cyber insurance to cover ransom payment.
    You have been asked to describe the steps you would take to strengthen the current architecture to improve data protection.
    Based on the TOGAF standard, which of the following is the best answer?
  • Question 25

    Please read this scenario prior to answering the question
    You are employed as an Enterprise Architect in a team at a large company. The company sells luxury food and drinks in more than 10,000 stores worldwide. The company is a leader in using technology to connect with its customers. This includes online ordering, mobile apps, and rewards programs. The company is also famous for bringing new ideas to the market, like ordering through apps, using Al to suggest personalized options, self-service pickup stations, and changing prices based on demand.
    The stores are open every day. They send timely sales data to a central system that manages inventory. This system can predict what products are needed, adjust how much stock there is, and order more stock automatically. The stores and the main inventory system work directly with the mobile apps, allowing orders to be made online. The central inventory system is located at the company's main data center.
    The company will merge with a major competitor. This competitor has a synergistic business. Leaders from both companies have told shareholders that the merger will happen fast. There will be minimal impact for customers. All stores will keep the current brand names. They will combine their systems, choosing the best ones to use.
    This means their store management and back-office systems will become one. They will stop using duplicate systems and use one main system to manage the stores.
    They will also cut down on the number of back-office applications they use.
    The Request for Architecture Work to oversee the merger has been approved.
    Stakeholders, concerns, and business requirements have been identified. The stakeholders have made it clear that they expect to continue to be able to innovate quickly, and that changes should not restrict that capability. The scope of what is inside and what is outside the architecture efforts has been confirmed. The next step is to revisit and review the Architecture Principles, as they form part of the constraints on architecture work.
    Business Continuity is essential given that the business depends on real-time ordering and automated inventory management. During the systems integration, maintaining service for customers and inventory operations must be prioritized Refer to the scenario You have been asked to identify the most relevant Architecture Principles for the merger besides Business Continuity.
    Based on the TOGAF standard, which of the following is the best answer?
    [Note: You should assume that the company follows the example set of Architecture Principles provided in the TOGAF standard, ADM Techniques, Architecture Principles chapter.]