Question 121

Which of the following items is used in conjunction with a sensor to provide a return signal to determine exact amounts of movement?
  • Question 122

    The customer reports that their MFP jams from one paper source, but works properly from the others. How can the technician begin to resolve the issue?
  • Question 123

    A customer states that when they try to scan a particular type of invoice on their color laser MFD flatbed scanner, it always comes out with a complete yellow background. Any other text or image document is ok. Which of the following is the cause of this issue?
  • Question 124

    Which of the following directs the laser beam to the photoconductor?
  • Question 125

    While onsite a technician discovers the customer is in the process of evaluating a printer from a competitor. Which of the following should be done?