Free Access CompTIA.PD1-001.v2022-06-17.q300 Practice Test (Page 40)

Question 191

The purpose of the registration roller is to:

A.assist with transfer of toner to the media.

B.synchronize the media with the developed image.

C.clean residual toner from the photoconductor.

D.prevent media jams in the fusing section.

Question 192

When calling in for technical support, a technician should always be:

A.onsite by the device with the relevant reference materials.

B.in the service center with the service manual.

C.in the adjacent area where the customer cannot hear correspondence.

D.traveling to the next service call.

Question 193

A client reports that their scanner is not working. They are trying to scan some currency for use in a presentation but are not getting an image. Which of the following could be the problem?

A.Currency cannot be scanned due to embedded codes to prevent counterfeiting.

B.The colors on the currency are outside the gamut of the device.

C.The client needs to register with and obtain a special firmware upgrade from the appropriate country to allow currency of that nationality to be duplicated.

D.The color processor is not properly calibrated for the ink ranges on the currency.

Question 194

When speaking with a technical support representative, a technician should:

A.confirm the technical support representatives recommendations.

B.explain the customers concerns and clarify their action plan.

C.provide minimal information to save the representatives time.

D.determine the key contact at the customers location.

Question 195

The customer prints several different color documents. Each one is printed using the same print driver and application but some prints are lighter or darker than what the customer desires. Which of the following is the BEST action to take?

A.Explain that some printers do not provide consistent color output.

B.Train the customer to calibrate the device.

C.Explain that the PC monitor is at fault, not the printer.

D.Train the customer how to use the color controls in the print driver.

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Question 191

Question 192

Question 193

Question 194

Question 195

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