Which of the following processes occurs inside the dual component developer unit?

Which of the following color models is used by color printers to create colors?

A technician is onsite working on a multi-function device. While performing the repair a user approaches the technician and begins to ask questions about using a feature on the device. Which of the following is the BEST way for the technician to handle this situation?

A customer reported streaks on copies when using the document glass, but not when feeding originals through the ADF. To resolve this issue the technician should:

While trying to making a color copy of a certificate the resulting output is black and white, all other documents print normally. Which of the following features is causing the problem?