Free Access Pegasystems.PEGACPDC25V1.v2026-02-11.q41 Practice Test (Page 2)

Question 1

U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments.
A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.
When is the save-to-library option unavailable for engagement policy conditions?

A.When the business user configures the conditions at the action level.

B.When the business user configures the conditions with arbitration parameters.

C.When the business user configures the conditions with strategy rules or parameterized When conditions.

D.When the business user applies conditions to group-level policies.

Question 2

U+ Bank implemented multiple customer journeys for Its customers. The goal of the bank Is to present the most relevant action for the customer to increase the chance of a positive outcome. U+ Bank is sure that customers see the next best action, regardless of the current journey that they are in.
Which statement is true about customer journeys in Pega Customer Decision Hub?

A.Customers are placed in all available customer journeys from the start to ensure that the system takes all actions into consideration.

B.Active customer journeys become inactive when Pega AI detects a better action outside the journey.

C.Customers can participate in multiple customer journeys simultaneously.

D.Actions outside a customer journey are upweighted to ensure that the system also takes them into consideration.

Question 3

U+ Bank implemented a customer journey for its customers. The journey consists of three stages. The first stage raises awareness about available products, the second stage presents available offers, and in the last stage, customers can talk to an advisor to get a personalized quote. The bank wants to actively increase offers promotion over time.
What action does the bank need to take to achieve this business requirement?

A.Enable increasing stage upweighting for the second stage of the journey.

B.Upweight the propensity by adding more predictors that fit the target customers and repeat this process over time.

C.Enable increasing stage upweighting for the first stage of the journey.

D.Enable constant stage upweighting for the second stage of the journey.

Question 4

You are a decisioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the leftand drag it to the correct requirement on the right.

Question 5

Acme Retail uses Pega Customer Decision Hub to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.
Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

A.CDH Assistant

B.Scenario Planner

C.Value Finder

D.Application Overview

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