Question 16

You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?
  • Question 17

    A Pega application locally stores the same set of codes defined by and used within an external system of record. The Page application does not locally store the labels associated to these codes. During case processing, the displayed labels for this set of codes are sourced from the external system of record. On any given day, the label associated to a code may change. You are asked to implement a report definition that displays the current label associated to each code whenever the report is run.
    How do you design a Pega application to meet this requirement?
  • Question 18

    An attribute-based access control configuration evaluate the attributes of the operator creating the case. A data page contains the value used in the evaluation.
  • Question 19

    An application uses a property to process customer information that is stored in an external database. some of the customer information changes infrequently.
    how do you ensure the property contains the correct customer information at run time?
  • Question 20

    Inconsistent formatting of phone numbers is causing, usability issues. You hnvo been asked to enh interface to ensure all phone numbers are automatically reformatted consistently.
    Which two options incorporate best practices for applying the required formatting? (Choose Two)