Question 36

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement, you need to set the _____________ in the service level to 3 days.
  • Question 37

    A data page holds product information. The data page's Reload if older Than filed is set to 15 minutes.
    The data page is created at 06:12.
    At 06:20 the user requests product information.
    At 06:42 the user requests product information.
    When is the data reloaded?
  • Question 38

    You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
    To meet this requirement, you need to set the __________ in the service level to 5 days.
  • Question 39

    A requirement states: The date of birth submitted for first grade students must be at least five years before September 1 of the current year.
    Which three validation methods, when applied in combination, satisfy the requirement? (Choose Three)
  • Question 40

    Hotspot Question
    Select the corresponding user interface (UI) action set component for each behavior in the Answer area.