Question 51

DRAG DROP
Select each Business Need on the left and drag it to the appropriate Service Level Agreement Interval on the right.

Question 52

You are implementing a UI form collecting job applicant information. Users must provide values to certain fields before submitting the form.
Which configuration adds asterisks to indicate the mandatory fields on the form?
  • Question 53

    Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)
  • Question 54

    A requirement for a hotel reservation case type states that as customers change their room selection, the total cost of the reservation updates.
    How do you satisfy this requirement?
  • Question 55

    Which configuration informs a user by email when an assignment is added to the user's worklist?